Contents

1. Essence of Management

1. Need and Scope

2. Meaning and Definition

3. The Process of Management

4. Managerial Levels / Hierarchy

5. Managerial Functions

6. Managerial Skills

7. Types of Managers

8. Line and Staff Managers

9. Roles of Manager

2. Evolution of Management Thought

1. Historical Perspective

2. Classical Theories

3. Behavioural Approach

4. Management Science Approach

5. System Approach

6. Contingency Approach

3. Managerial Decision Making

1. Introduction

2. Decision Making Environment

3. Decision Types / Models

4. Decision Making Style

5. Decision Making Tools

6. Herbert Simon Model

7. Decision Making Process

4. Organisation

1. Introduction

2. Need for Organisation

3. Process of Organising

4. Organisational Structure

5. Organisational Behaviour

1. Introduction

2. Definition

3. Need / Importance / Significance

4. Organisation Model

5. Overview

6. Individual Behaviour and Understanding Self

1. Introduction

2. Ego-State

3. Transactional Analysis

4. Johari Window

7. Group and Group Dynamics

1. Foundations of Group Behaviour

2. Key Group Concepts

3. Implications for Performance and Satisfaction

4. Group Behaviour Model

5. Personal Systems (PS)

6. Towards Improved Group Decision Making

7. Group Cohesiveness

8. Cohesiveness and Group Productivity

8. Team Building

1. Introduction

2. Approaches to Team Building

9. Global Cultural Behaviour

1. Introduction of Globalisation

2. Definition of Globalisation

3. Successful Global Brands

4. Benefits of Globalisation

5. Organisational Culture and behavior

6. Importance of Culture

7. Cultural Growth

8. Project GLOBE

9. Globalisation and cross cultural skills

10. Need of Global Skills

11. Individualistic and collective cultures

12. How to break barrier in cultural diverse?

13. Tips for employees for successful foreign assignment

14. Global cultural behavior-Case study

10. Leadership

1. Introduction

2. Leadership Theories

3. Types of Leaders

4. Leadership Styles

5. Relevant Conditions for Leadership Styles

6. Contingency Model of Leader Effectiveness

7. Fred Fiedler’s Contingency Model – A Synoptic View

8. Formal and Informal Leadership

9. Functions of Leadership

10. Technique of Leadership

11. Path Goal Theory

12. Leader Behaviours

13. Contingency Factors

14. Research on Path Goal Theory

15. The Managerial Grid

11. Conflict Management

1. Definition

2. Individual Conflict

3. Organisational Conflict

4. Types of Organisational Conflict

5. Saran’s Conflict Model

6. Integration

7. Diffusion

8. Complementarily

9. Other Resolution Technologies

12. Theory X, Y and Z

1. Introduction

2. Motivation

3. Maslow’s Hierarchy of Needs

4. Theory X and Y

5. Theory Z

6. Erg Theory

7. Achievement, Power and Affiliation Motives

8. Popular Process Theories of Motivation

9. Implications for Performance and Satisfaction