Contents

1. Introduction to HRM

1.1 Introduction

1.2 What is HRM?

1.3 Human resource management

1.4 Meaning and definition

1.5 Scope of HRM

1.6 Increasing importance of HRM

1.7 Functional overview and strategy for HRM

1.8 Limitations of HRM

1.9 Challenges before HR management

1.10 Developing a HRM strategy

2. Human Resources Planning

2.1 Human resource planning

2.2 The importance of good recruitment and selection

2.3 The recruitment process

3. Performance Appraisal

3.1 Introduction

3.2 Modern appraisal

3.3 Controversy

3.4 The link to rewards

3.5 Basic purposes

3.6 Benefits of appraisal

3.7 Appraisal methods

4. Training and Development

4.1 Introduction

4.2 Orientation / induction

4.3 Training programme

4.4 Process of training

4.5 Development exercise

4.6 Methods of training, tools and aids

4.7 Career planning  

4.8 Succession planning

5. Wage and Salary Administration

5.1 Introduction

5.2 Nature and purpose

5.3 The wage determination process

5.4 Factors influencing wage and salary structure and administration

5.5 Administration of wages and salaries

5.6 Principles of wages and salary administration

6. Introduction to Organisational Behaviour

6.1 Introduction

6.2 What is an organization?

6.3 What is an organizational behaviour?

6.4 Current State of the field

6.5 Systems framework

6.6 Goals of OB

6.7 Elements in OB

6.8 Characteristics of OB field

6.9 Subject area of OB

6.10 Organizational behaviour and other related disciplines

6.11 Importance of OB study

6.12 Challenges and opportunities for OB

6.13 Different models of organizational behaviour

6.14 Fundamental concepts of OB

7. Organisational Changes and Development

7.1 Introduction

7.2 Background

7.3 Theories of change

7.4 The role of the management

7.5 change process

7.6 organizational and personal change management, process, plans, change management and business development tips

7.7 Responsibility for managing change

7.8 Change must involve the people - change must not be imposed upon the people

7.9 Change management principles

7.10 Business development driven change

7.11 Fast changing environments

7.12 'Troubleshooting' tips for investigating apparent poor performance 

Solved BBA Question Papers till October 2011