1. Physical distribution

1.1 Introduction

1.2 Definition

1.3 Importance of physical distribution system

1.4 Participants in physical distribution process

1.5 Marketing Channels

1.6 Definition and importance

1.7 Different forms of channels

1.8 Functions of Marketing channels

2. Uncoventional channels

2.1 Introduction

2.2 Unconventional Channel Arrangement

2.3 Channels for Consumer Goods, Industrial Goods and Services

2.4 Integrated marketing channels

2.5 Vertical marketing systems

2.6 Horizontal marketing systems

2.7 Multichannel marketing systems

2.8 International marketing channels

3. Supply chain Management

3.1 The supply chain concept

3.2 Supply Chain Management (SCM)

3.3 Conceptual model of supply chain management

3.4 Evolution of SCM

3.5 Need and significance

3.6 Components of supply chain

3.7 Order Processing

3.8 Material Handling

3.9 Transportation

3.10 Warehousing

3.11 Inventory Management

3.12 Reverse Logistics

4. Wholesaling

4.1 Wholesaling

4.2 Functions

4.3 Importance of Wholesaling

4.4 Growth and types of wholesaling

4.5 Wholesaler marketing decisions

4.6 Trends in wholesaling

4.7 Channel Management (Selection Process and Criteria)

4.8 Channel management decisions

4.9 Evaluating Channel Members (Performance appraisal of channel members)

4.10 Channel conflicts and techniques to resolve channel conflicts

4.11 Managing Channel Conflicts (Techniques to resolve channel conflicts)

5. Inventory

5.1 Inventory

5.2 Need of Inventory

5.3 Costs associated with Inventory

5.4 Types of Inventory

5.5 Selective Control of inventories (ABC/VED/GOLF/FSN …Analysis)

5.6 Economic order quantity (EOQ)

6. Logistics

6.1 Introduction

6.2 Definition of logistics in the industry

6.3 Objectives

6.4 Components/activities of the logistics function

6.5 Importance/Significance

6.6 Improving effectiveness of logistics management

6.7 Supply chain management

6.8 Trade off customer service and cost

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