Soft Skills

Contents

1. Self Development and Assessment

1.1 Self-assessment

1.2 Self awareness

1.3 Perception and attitudes

1.4 Values and belief system

1.5 Personal goal setting

1.6 Career planning

1.7 Self esteem

1.8 Building self-confidence

2. Communication

2.1 What is communication?

2.2 Methods of communication

2.3 The Process and elements of communication

2.4 Principles of communication

2.5 Barriers to effective communication

2.6 Overcoming barriers

2.7 Verbal communication

2.8 Feedback and assessment of activities

2.9 Use of presentation graphics

2.10 Use of presentation aids

2.11 Importance of communication skills

3. Written Communication

3.1 Technical writing

3.2 Technical reports

3.3 Project proposals

3.4 Brochure

3.5 Newsletters

3.6 Technical articles

3.7 Technical manual

3.8 Official / business correspondence

4. Ethics and Etiquettes

4.1 What are ethics?

4.2 Business ethics

4.3 Managing business ethics

4.4 Benefits of managing business ethics at work place

4.5 What exactly is etiquette?

4.6 Why is etiquette important?

4.7 Etiquettes in social and office settings

4.8 Office etiquettes

4.9 E-Mail etiquettes

4.10 Telephone etiquettes

4.11 Engineering ethics

4.12 Ethics of an IT professional

4.13 Civic sense

5. Other Skills

5.1 Managing time

5.2 Meditation

5.3 Understanding role of engineer and their responsibility

5.4 Exposure to work environment and culture in today’s job places

5.5 Improving personal memory

5.6 Study skills

5.7 Rapid reading

5.8 Notes taking

5.9 Problem solving

5.10 Creativity

Included Solved Question Papers – April 2012