1. Management

1.1  The need and scope

1.2  Meaning and definition

1.3  The process of management

1.4  Managerial levels / hierarchy

1.5  Managerial functions

1.6  Managerial skills

1.7  Types of managers

1.8  Line and staff managers

1.9  Roles of Manager

2. Evolution of Management Thought

2.1  Historical perspective

2.2  Classical theories

2.3  Behavioural approach

2.4  Management science approach

2.5  System approach

2.6  Contingency approach

3. Managerial Decision Making

3.1  Introduction

3.2  Decision making environment

3.3  Decision types / models

3.4  Decision making style

3.5  Decision making tools

3.6  Herbert simon model

3.7  Decision Making Process

4. Organisation

4.1  Introduction

4.2  Need for organisation

4.3  Process of organising

4.4  Organisational structure

5. Organisational Behaviour

5.1  Introduction

5.2  Definition

5.3  Need / importance / Significance

5.4  Overview

6. Individual Behaviour and Understanding Self

6.1 Introduction

6.2  Ego-state

6.3  Transactional analysis

6.4  Johari window

7. Group and group dynamics

7.1  Foundations of group behaviour

7.2  Key group concepts

7.3  Implications for performance and satisfaction

7.4  Group behaviour model

7.5  Personal Systems (PS)

7.6  Towards improved group decision making

7.7  Group cohesiveness

7.8  Cohesiveness and group productivity

8. Team Building

8.1  Introduction

8.2  Approaches to team building

9. Leadership

9.1  Introduction

9.2  Leadership theories

9.3  Types of leaders

9.4  Leadership styles

9.5  Relevant conditions for leadership styles

9.6  Contingency model of leader effectiveness

9.7  Fred fiedler’s contingency model – a synoptic view

9.8  Formal and informal leadership

9.9  Functions of leadership

9.10 Technique of leadership

9.11 Path goal theory

9.12 Leader behaviours

9.13 Contingency factors

9.14 Research on path goal theory

9.15 The managerial grid

10. Conflict Management

10.1 Definition

10.2 Individual conflict

10.3 Oorganisational conflict

10.4 Types of organisational conflict

10.5 Saran’s conflict model

10.6 Integration

10.7 Diffusion

10.8 Complementarily

10.9 Other resolution technologies

11. Theory X, Y and Z

11.1 Introduction

11.2 Motivation

11.3 Maslow’s hierarchy of needs

11.4 Theory x and y

11.5 Theory Z

11.6 Erg theory

11.7 Achievement, power and affiliation motives

11.8 Popular process theories of motivation

11.9 Implications for performance and satisfaction