Contents

Section – I

1. Basic Concept of Management

1.1 Definition

1.2 Need and Scope

1.3 Different School of Management

2. Management Theories

2.1 Introduction

2.2 Classical theories

2.3 Behavioural approach

2.4 Management science approach

2.5 Systems approach

2.6 Contingency approach

2.7 Elton Mayo and the Hawthorne Studies

3. Managerial Skill and Functions

3.1 Level of Management

3.2 Functions of Management

Section – II

1. Organization Behaviour

1.1 Definition

1.2 Scope

1.3 Importance

1.4 Concepts of Organisation Behaviour

2. Motivation

2.1 Definition

2.2 Importance

3. Group Dynamic and Team Building

3.1 Group

3.2 Group Dynamics

3.3 TYPES OF GROUPS

3.4 GROUP – A SYSTEMS VIEW

3.5 INDIVIDUAL AND THE GROUP

3.6 INTER – GROUP RELATIONS

3.7 GROUP DEVELOPMENT

3.8 Team Building

3.9 Approaches to Team Building

4. Conflict

4.1 Definition

4.2 Types of Conflict

4.3 Organization

4.4 Conflict Management

5. Stress Management

5.1 Definition

5.2 Causes

5.3 Types – Management of Stress

5.4 Relationship between Performance and Stress

6. Leadership

6.1 Definition

6.2 Meaning and Importance of leadership

6.3 Qualities of Leaders

6.4 Types of Leaders

7. Personality Development

7.1 Development of Personality

7.2 Ego state

7.3 Transactional Analysis

7.4 Johari Window