Contents

1.Nature of Management

1. The Need and Scope

2. Meaning and Definition

3. The Process of Management

4. Managerial Levels / Hierarchy

5. Importance of Management

6. Managerial Functions

7. Managerial Skills

8. Types of Managers

9. Line and Staff Managers

10. Management-Art, Science or Profession21

11. Management, Administration, Organisation

2. Evolution of Management Thought

1. Introduction

2. Scientific Management

3. Administrative Management

4. Human Relations School

5. Behavioural Approach

6. Management Science Approach

7. Systems Approach

8. Contingency Approach

3. Functions of Management-I

1. Planning

2. Forecasting Techniques

3. Decision Making

4. Organising

5. Delegation of Authority

6. Centralisation and Decentralisation    34

7. Staffing

4. Functions of Management-II

1. Directing

2. Motivation

3. Leadership

4. Co-ordinating

5. Controlling18

5. Strategic Management

1. Introduction

2. Definition of Strategy

3. Strategic Decision Making

4. Strategic Management Process

5. Three Levels of Operations of Strategy

6. Characteristics of Decisions at Three Levels

7. Strategy Formulation

6. Recent Trends in Management

1. Management of Change

2. Disaster Management / Management of Crisis

3. Total Quality Management

4. Stress Management

5. Social Responsibility of Management