Contents
1. Fundamentals of OB
1. Evolution of Management Thought
2. Management
1.2.1 Definition of Management
3. Functions of Management
3.1 Planning
3.2 Organizing
3.3 Staffing
3.4 Directing
3.5 Controlling
3.6 Coordinating
4. Meaning – Organisational Behaviour
5. Elements of Organisational Behaviour
6. Goals of Organisational Behaviour
7. Scope of Organisational Behaviour
8. Importance of Organisational Behaviour
9. Relationship between OB and the Individual
10. Features / Disciplines that contribute to the OB Field
11. Evolution of OB
12. Models of OB
12.1 Autocratic Model
12.2 Custodial Model
12.3 Supportive Model
12.4 Collegial Model
12.5 SOBC Model
13. Limitations of OB
14. Values
15. Emotions
15.1 Emotional Intelligence (EQ)
15.2 The Emotional Competence Framework
15.3 Benefits of Emotional Intelligence
15.4 Difference between EQ and IQ
16. Personality
17. Determinants of Personality
18. Importance of Personality in Performance
19. The Myers-Briggs Type Indicator
20 Johari Window
21. Transaction Analysis
22. Attitude
22.1 Importance of Attitude in an Organization
22.2 Right Attitude
22.3 Components of Attitude
22.4 Relationship between Behavior and Attitude
23. Cognitive Dissonace Theory
23.1 Methods of reducing Dissonance
23.2 Barrier to Change Attitude
23.3 Overcoming Barriers to Attitudinal Change
2. Perception
1. Meaning and Concept of Perception
2. Factors Influencing Perception
3. Selective Perception
4. Attribution Theory
5. Perceptual Process
6. Social Perception
7. MOTIVATION
7.1 Definitions and Concept of Motive and Motivation
7.2 Types of Motivation
7.3 Importance of Motivation
8. The Content Theories of Motivation
8.1 Maslow’s Need Hierarchy
8.2 Herzberg’s Two Factor Model Theory
9. The Process Theories (Vroom’s Expectancy Theory and Porter Lawler Model)
9.1 Vroom’s Expectancy Theory
9.2 Douglas McGregor’s Theory X and Theory Y
9.3 Porter Lawler Model
9.4 David McClelland’s Needs Theory
9.5 ERG Theory
10. Contemporary Theories – Equity Theory of Work Motivation
3. Group and team dynamics
1. Group
2. Characteristics of Group
3. Group Behavior and Group Dynamics
4. Types of Groups
4.1 Formal Groups
4.2 Informal Groups
5. The Five – Stage Model of Group Development
6. Group Cohesiveness
7. Team
7.1 Meaning
7.2 Characteristics of a Good Team
8. Team Effectiveness
9. Team Building
10. Leadership
10.1 Nature of Leadership
10.2 Difference between Leaders and Managers
11. Importance of Leadership in Management
12. Types of Leadership
12.1 Autocratic or Authoritarian
12.2 Democratic or Participative
12.3 Laissez-faire or Free Rein
12.4 Bureaucratic
12.5 Charismatic Leadership
12.6 Transformational Leadership
13. Theories of Leadership
13.1 Trait Approach
13.2 Behavior Theory
13.3 Contingency Leadership Approach
4. Conflict management
1. Definition and Meaning
2. Types of Conflict
3. Conflict Management Approaches
4. Organisational Culture
4.1 Meaning
4.2 Definitions
4.3 Characteristics of Organisational Culture
4.4 Elements of Organisational Culture
5. Importance of Organisational Culture
6. Origin of Organisation Culture
7. Functions of Organisational Culture
8. Types of Culture
8.1 Strong Vs Weak Culture
8.2 Hard Vs Soft Culture
8.3 Formal Vs Informal Culture
9. Creating and Maintaining Organisation Culture
10. Sustaining Organisational Culture
11. Creating Positive Organisational Culture
12. Managing Cultural Diversity
5. Stress and change management
1. Meaning and Definition
2. Stressors
2.1 Stressors at Individual Level
2.2 Stressors at Group Level
2.3 Stressors at Organizational Level
3. Problems Due to Stress
4. Prevention and Management of Stress
5. Balancing Work and Life
6. Workplace Spirituality
7. Organizational Change
8. Types of Organizational Change
9. Forces that Acts as Stimulants to Change
9.1 Internal Forces
9.2 External Forces
10. Kurt Lewin’s – Three Step Model
10.1 Resistance to Change and How to Overcome the Resistance to Change
10.2 Factors Resistance to Change in the Organization
10.3 Overcoming Resistance to Change
11. Methods of Implementing Organizational Change
12. Developing a Learning Organization
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