English & Business Communications

Contents

1. Essentials of Good English

1.1 Vocabulary: Roots, prefixes and suffixes

1.2 Words with multiple meanings

1.3 Parts of speech

1.4 Synonyms and antonyms

1.5 Tenses

1.6 Punctuation

1.7 Idioms

1.8 Foreign words

1.9 Abbreviations

1.10 Pronunciation and enunciation

2. Essay Writing

2.1 Brief overview of the 10 essay writing steps

2.2 5-paragraph essay

2.3 Current events essays

3. Precise Writing

3.1 Introduction

3.2 Notice

3.3 Agenda

3.4 Minutes

3.5 Summarizing

3.6 Note making

3.7 Reports

3.8 Paragraph structure

3.9 Curriculum vitae (Bio–Data)

3.10 Letters

3.11 Telegrams

3.12 Fax

3.13 E-mail

4. Business Communication

4.1 Meaning and significance of good communication

4.2 Principles of business communication

4.3 Means of communication

4.4 Essentials of a good business letter

5. Business Correspondence

5.1 Personal letter

5.2 Purchase letter

5.3 Sales letter

5.4 Accounts

5.5 Miscellaneous

6. Administration and Miscellaneous

6.1 Drafting of telegraphic and facsimile messages

6.2 Messages through electronic media

6.3 Public notices and invitations

6.4 Chambers of commerce and public authorities

6.5 Memos

6.6 Official letter

6.7 Office order

6.8 Notice

6.9 Managing a branch office

6.10 Press releases