Contents

1. Sales and Distribution Management System

1.1 Sales Budgeting – Market Segments / Customer / Product

1.2 Customer Enquiry and Preparation of Quotation

1.3 Customer Order Processing

1.4 Pending Customer Orders

1.5 Sales Analysis

1.6 Case studies

2. Human Resource Management System

Introduction

2.1 Employee Database and Knowledge Management System

2.2 Recruitment – Technique

2.3 Employee Appraisal – Performance Efficiency

2.4 Employee Training

2.5 Leave Accounting and Payroll

2.6 Case Studies

3. Manufacturing/ Production Planning Control System

introduction

3.1 Capacity Requirement Planning for Equipment, MRP I

3.2 Manpower and Time, Material Resource Planning, MRP-II

3.3 Production Planning – Work order management (EOQ)

3.4 Material Procurement- Indenting, Purchasing, Vendor Analysis, BOM, Supplier Bill Passing and Receipt of Material

3.5 Case studies

4. Banking

Introduction

4.1 Saving Bank Account Processing

4.2 ATM Application (Automate Teller Machines)

4.3 E-Banking (Internet Banking)

4.4 Biometric Devices and its Scope in Application

4.5 Case studies

5. Advanced business system introduction

5.1 Enterprise Resource Planning (ERP)

5.2 Supply Chain Management (SCM)

5.3 Customer Relationship Management (CRM)

5.4 International Business Management

5.5 TQM (Total Quantity Management), six sigma