Contents

1. Nature of Management
1. Need and Scope
2. Meaning
3. Functions of Management
3.1 Planning
3.2 Organising
3.3 Staffing/ Recruiting
3.4 Directing
3.5 Controlling
4. Types of Management As
4.1 Management as an Art
4.2 Management as a Science
4.3 Nature of Science of Management
4.4 Management as a Profession
5. Scope of Management
5.1 Management is What Management Does
5.2 Relation between Management and Administration
6. Management as a Social System Universality of Concept of Management and Organization
2. Major Managerial Functions
1. Meaning of Management
1.1 Major Managerial Functions
2. Planning
2.1 Need of Planning
2.2 Types of Planning
2.3 Planning Process/Method
3. Forecasting
3.1 Need of Forecasting
3.2 Process / Methods of Forecasting
3.3 Types of Forecasting
4. Decision Making
4.1 Types of Decision Making
4.2 Decision Making Process
4.3 Tools/Techniques for Decision Making
4.4 Directing
4.5 Nature of Directing
4.6 Characteristics of Directing
4.7 Principles of Direction
5. Motivation
5.1 Motivational Theories
6. Principles of Motivation in an organization
7. Organizing
8. Delegation of Authority
8.1 Elements of Delegation
8.2 Principles of Delegation
9. Controlling
9.1 Some Definitions
9.2 Elements of Control
9.3 Essentials of Effective Control
9.4 Characteristics of Control
9.5 Process of Control
9.6 Types of Managerial Control
9.7 Control Techniques
3. Evolution of Management Thoughts
1. Concept of Managerial Thoughts
2. Contribution of Taylor, Mayo and Fayol and Drucker and Indian Management Ethos
2.1 Taylor’s Theory of Scientific Management
2.2 Frederick Winslow Taylor's Underlying Belief behind Scientific Management
2.3 Henry Fayol’s Approach to Management
2.4 Peter Drucker contribution to Management
3. Indian Management Ethos
4. Indian Management Ethos –Different Styles
4.1 J.R.D Tata (Jehangir Ratanji Dadabhoy Tata)
4.2 Dhirubhai Ambani
4. Recent Trends in Management
1. Management of Change
2. Change Management
2.1 Steps for an Effective Change Management Process
3. Management of Crisis
3.1 Crisis Management
3.2 Crisis Management Model
4. Total Quality Management (TQM)
4.1 Total Quality Management
4.2 TQM Implementation
4.3 Identify Improvement Opportunities
4.4 Measure and Report
5. Stress Management
5.1 Stress Management
6. Knowledge management
7. Principles of Knowledge Management
7.1 Knowledge Management Process
8. Social Responsibility
8.1 Management and Social Responsibility
9. Outsourcing
9.1 Merits of Outsourcing
9.2 Demerits of Outsourcing