CONTENTS

1. Management

1. Introduction

2. Nature of Management

3. The Need of Management

4. Scope of Management

5. Process of Management

6. Managerial Levels/Hierarchy

7. Managerial Functions

7.1 Planning

7.2 Organizing

7.3 Staffing

7.4 Directing

7.5 Controlling

8. Role of Manager

9. Types of Managers

9.1 Managerial Skills

10. Social Responsibility of Management

2. Nature and Development of Management Thought

1. Introduction

2. Historical Perspective

3. Evolution of Management

3.1 Introduction to Scientific Management by Taylor

3.2 Administrative Management by Fayol

3.3 Contribution of Elton Mayo to the Development of Management Thought (Human Relations Approach)

3.4 Contribution of Peter Drucker

4. System Approach-with reference to Management

5. Organization and MIS

6. Contingency Approach

3. Decision Making

1. Introduction

2. Decision Making Environment- Decision Making Under Certainty, …

3. Types of Decision

4. Decision Making Process

5. Decision Making – Tools

6. Individual Vs Group Decision Making

6.1 Contribution of Herbert Simon

7. Herbert Simon Model on Decision Making

8. Principles of Rationality

4. Organization, Organizational Behavior and Organizational Culture

1. Introduction

2. Organization

2.1 Organization as a Process

2.2 Need for Organization

2.3 Principles of Organizing

3. Organizing Process

4. Organizational Structure (Functional Organization, Product Organization, Territorial Organization)

4.1 Functional Organization

4.2 Product Organization

4.3 Territorial Organization

5. Introduction to OB

6. Organizational Culture

7. Types of Corporate Culture

5. Motivation and Leadership

1. Motivation

1.1 Importance of Motivation (Benefits to Organization and Manager)

2. Maslow’s need Hierarchy Theory

2.1 Maslow's Hierarchy of Needs

2.2 Limitations of Hierarchy of Needs Theory

3. Herzberg's Motivation - Hygiene Theory

3.1 McClelland’s Theory of Needs

4. Theory X and Y

5. Theory Z

6. Leadership

6.1 Nature of Leadership

6.2 Importance of Leadership

6.3 Role of a Leader

6.4 Qualities of Leader

6.5 Leader vs. Manager

7. Leadership Styles

6. Group and Group Dynamics

1. Introduction

2. Group

2.1 Theories of Group Formation

2.2 Group Dynamics

2.3 Effect and Characteristics of Group

2.4 Types of Groups

3. The Five-Stage Model of Group Development

4. Group Properties (Roles, Norms, Status, Size, and Cohesiveness)

7. Team Building

1. Introduction

2. Team Building

2.1 Nature of Team

2.2 Benefits from Team

3. Creating Effective Teams

3.1 Turning Individuals into Team Player

8. Stress Management and Conflict Management

1. Work Stress

2. Stressors

2.1 Sources of Stress

2.2 Types of Stress

3. Stress Management Strategies

4. Concept of Conflict

4.1 Transition in Views of Conflict

4.2 Functional versus Dysfunctional Conflict

5. Five Stage Conflict Process

5.1 Types of Conflict

6. Managing Conflict (Conflict Management Techniques)

9. Personality and Understanding Individual Behavior

1. Introduction

2. Personality

2.1 Definitions of Personality

2.2 Determinants of Personality

3. Personality Theories - Personality and Organization

4. Personality Structure-Personality and Behavior

5. Ego State, Johari Window- Transactional Analysis